We value your time and want your appointments to go as smoothly as possible.
Below, you will find information and all of the items necessary to streamline the registration process and help us provide you with a great and timely experience.
If you have any questions, please call us at 360.794.1444.
Our goal is to streamline the registration process and reduce your waiting time.
To help us with that, please complete the following information prior to your appointment.
Please follow these steps to prepare for your appointment:
Create your account on our digiChart electronic medical record system (this will take about 30-60 minutes).
If you don't have computer access, we have computers at the office you can use.
Be sure to keep your log-in information, as you will need it for future appointments.
If you have any difficulties with setting up your account, please call our office so we can assist you.
Also download and complete these forms and bring a copy to your appointment.
If you are coming to EvergreenHealth Obstetrics & Gynecology Care, Monroe from another clinic, this form will instruct your former provider to release your Personal Health Information to us. Download and complete the form, then fax or mail to your former provider.
Please allow at least two weeks for the request to be processed and your records to be received by EvergreenHealth Women's Care, Monroe.
Prior to your appointment, please log into your electronic medical record on digiChart and update your current medical record under the Get Your Medical Summary tab.
If you have forgotten your user name or need a password reset, call 360.794.1444 and we will assist you.
Complete your digiChart Patient Portable Medical History
Your time is valuable, and we strive to run our schedule on time.
That’s why we ask that you arrive 15 minutes before your appointment time to allow for the registration process.
Out of respect for the patients that follow you in our office schedule, you may be asked to reschedule if you arrive late.
When emergencies, deliveries and unforeseen delays take us out of the office, we will try to minimize your inconvenience by notifying you.
If needed, appointments will be rescheduled.
Siblings are welcome at prenatal visits; however, for your child’s safety and the consideration for other patients, we discourage unattended young children in our office waiting room.
Cancellation Notice: we require 48-hour notice of cancellations.
Your Insurance Card: we encourage you to contact your insurance company for information about your coverage, co-pays and benefits. If your plan does not cover preventative care, or you do not have insurance, please contact our billing department to discuss payment options.
Co-pays: if applicable, co-pays are due at the time of service.
Lab Work: if your insurance plan is contracted with a particular lab, it is your responsibility to inform our clinical staff at the time of your appointment. If we are not informed and labs are sent out, we will be unable to do anything about the incurred lab fees.
National Coding Laws: your annual well-woman exam must be billed as preventive care. We cannot and will not re-bill visits with changed procedure or diagnosis codes as this constitutes insurance fraud and may jeopardize your provider’s medical license.
Identity Theft Law: the Federal Law now requires photo ID for your visit. We will take an in office photograph of all patients for our system to be compliant with the current identity theft law.
Prescription Renewals: for the renewal of a current prescription, please contact your pharmacy. If further information is needed for the prescription, the pharmacy will contact us. Please plan ahead and allow 72 hours for the renewal of a prescription.
Billing: we will bill insurance as appropriate for the services you receive. If your insurance requires a co-payment, this will be collected at the time of your appointment. If you have questions about billing, please feel free to contact our billing staff.
If you are moving to a new clinic, this form will authorize us to release your Personal Health Information to your new provider. Download and complete the form, then return to EvergreenHealth Obstetrics & Gynecology Care, Monroe.