Visiting Hours

Visitor-Policy-header.jpg

Entrance-Screening-EHM-thumb.jpg

Universal Masking

As recommended by the CDC, we are now requiring that everyone – patients, visitors, physicians, staff and vendors  wear a mask when visiting any EvergreenHealth Monroe facility to help prevent the spread of COVID-19.

Please bring a disposable or cloth mask from home and wear it for the duration of your visit. In keeping with our practice of considering the advice of our trusted health partners, EvergreenHealth will no longer accept valved/vented masks, bandanas or gaiters as approved face coverings for patients, visitors, staff, and physicians.

EvergreenHealth is a latex-free facility to protect those with latex allergies. Please bring only non-latex items, including latex gloves, into the hospital. 


Visitor Restrictions

Updated November 19, 2020

For the safety of our patients and others, EvergreenHealth is limiting visitors in our hospital, EHMG practices (Primary Care, Urgent Care, Specialty Care), and other areas of care due to a surge in COVID-19 cases.

At this time, patients may not have any visitors, with very few exceptions.


EvergreenHealth Monroe Inpatient Visitor Policy

Hospital inpatients may not currently have any visitors, with few exceptions.

Exceptions include:

  • Patients who are at the end-of-life may have two (2) visitors at a time.
  • Patients who are unable to advocate for themselves (due to altered mental status, developmental delays, or disruptive behaviors where caregiver provides safety) may have one visitor accompany them.
  • Patients who need caregiver support upon discharge may have one pre-approved visitor for caregiver training.
  • Patients under age 18 may have two consistent, healthy adult family members present. No minor visitors (under age 18) are allowed. COVID-19 positive patients under the age of 18 may have one consistent, healthy adult family member present.

Visitors meeting the exception criteria must wear a mask for the duration of the visit and travel only to and from the patient room.

All visitors will be screened upon entry (temperature and symptoms). Entry times are 7 a.m. to 7 p.m.

EvergreenHealth Monroe Children Visitor Policy

  • Children under age 18 are not allowed in our facilities at this time unless they are the patient.

EvergreenHealth Monroe Surgical Procedure Visitor Restrictions

  • Visitors who do not meet the exception criteria listed above will be asked to return home or to wait in your car (if applicable) until the end of the patient’s procedure.
  • IMPORTANT: Please make sure we have the best phone number to reach you.
  • For outpatient procedures: Please drop off your patient at the Emergency Entrance and return to your car. If you meet the exception criteria (above), you may wait with your patient until it is time for his/her procedure. Then we ask that you please wait at home or in your car for the duration of the procedure. We will call you when it is time to pick up your patient and will bring your patient to the Main Entrance at an agreed upon time.
  • For inpatient procedures: Please drop off your patient at the Emergency Entrance and return to your car. If you meet the exception criteria (above), you may wait with your patient until it is time for his/her procedure. Then we ask that you please wait at home or in your car for the duration of the procedure. We will call you with an update on the procedure and with the patient’s inpatient room number, the RN’s telephone number on that unit, and update you on your patient’s disposition. (Your patient’s physician may also call you to discuss the procedure.) There are no visitors at bedside unless you meet one of the above exceptions.

Outpatient Clinics Visitor Restrictions

Patients visiting our practices may not have visitors, with few exceptions.

Exceptions include:

  • Patients who are unable to advocate for themselves (due to altered mental status, developmental delays, disruptive behaviors where caregiver provides safety, or minors) may have one visitor accompany them.
  • Patients who need caregiver support (for example, unable to walk without assistance) may have one visitor for support in our clinics, lab, radiology care settings.

Visitors meeting the exception criteria must wear a mask for the duration of the visit and travel only to and from the patient’s destination.

All visitors will be screened upon entry (temperature and symptoms).


Visitor Screening for COVID-19

Every patient and visitor will be screened for COVID-19 symptoms. Those who are experiencing any symptoms will be asked to practice good hand hygiene, and travel only to and from their destination during their visit. (Please note: twice per shift, we have been screening hospital employees who come into contact with patients.)

Screenings will take place at our Emergency Department entrance. All other entrances/exits will be closed.